Privacy Policy

This privacy statement discloses the privacy practises for Hockley Jewellers. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

If you believe that Hockley Jewellers is not abiding by our posted privacy policy, please contact us on 0121 728 8345 or by e-mail.

INFORMATION COLLECTION AND USE

Hockley Jewellers collects information from our users at several different points on our Website.

MY ACCOUNT

When you make your first purchase on our site, you will be asked to create an account. By creating an account, the system will remember your personal and purchase information and the checkout process allowing future purchases to be faster, easier and secure. You can buy without registering, however, your address details are required for shipping.

Creating an account is fast and easy: simply enter your personal information once and select your very own username and password. For any subsequent purchases, just login and the system will take care of the rest. At all times, your personal information is accessible to you to review, edit, or update as necessary by logging into your account on the front page..

ORDER

We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address. If we have difficulty processing an order, this contact information is used to communicate with you the customer. It is important to note that we do not store your financial information on our Website, all transactions are processed securely by PAYPAL.

COOKIES

A cookie is a piece of data stored on the user’s hard drive containing information about the user. We use both session and persistent cookies. Cookies enable us to track and target the areas of interests of our users by analysing popular pages and products viewed so that we can further refine and develop the site. Cookies do not cause damage to your computer systems or files, and only the web site that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.

USAGE TRACKING

The Hockley Jewellers website database tracks the traffic throughout of our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (Internet Protocol) addresses, browser type, ISP (Internet Service Provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement. The statistics help us decide which products and services best serve our members and guests.

SHARING

At this moment in time Hockley Jewellers do not share your data with third parties. However we reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connexion with any bankruptcy or similar proceedings) relating to Hockley Jewellers.

Finally, notwithstanding any other provision of this privacy policy to the contrary, we reserve the right to disclose your personal information if we believe that we are required to do so:

  1. By law
  2. To comply with legal process or governmental requests
  3. To enforce our Terms of Service
  4. To protect our operations or those of any affiliated entities
  5. To protect the rights, privacy, safety or property of Hockley Jewellers, any affiliated entities, you or others
  6. To permit us to pursue available remedies or limit the damages that we may sustain.

LINKS

This Website contains links to other sites. Please be aware that we are not responsible for the privacy practises of other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website that collects personally identifiable information. This privacy policy applies solely to information collected by Hockley Jewellers.

SPECIAL OFFERS

Users who have registered at our site might in the future receive information on our products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.

CORRECTING/UPDATING/DELETING/DEACTIVATING

If a user’s personally identifiable information changes (such as your post code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user’s personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication.

CHOICE/OPT-OUT

Users who no longer wish to receive promotional materials may opt-out of receiving these communications by using the unsubscribe feature in our e-mail.

CHANGES TO THIS POLICY

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to date at the top of this page. Any changes to our privacy policy will become effective upon posting of the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.

Dear Customers

We will try to deliver all shipments before the New Year but we cannot guarantee it. Thank you for your patience.